Refund Policy

1. No Direct Fees Collected

CARS Day Night provides free vehicle-arrangement and customer assistance referral services. We do not charge customers directly for listing browsing, showroom catalog queries, loan inquiries, or callback requests.

2. Third-Party Payments and Deposits

All vehicle bookings, token deposits, purchase prices, loan downpayments, and service transaction amounts are settled directly between you (the customer) and the concerned authorized dealer/seller.

3. Refund Processing

Because CARS Day Night does not collect, receive, or hold any financial transactions or booking amounts, we are not responsible for processing refunds, cancellations, or token deposit claims. Any request for booking refunds, order cancellations, or modifications is governed entirely by the terms of sale and refund policies of the concerned dealership/seller.

4. Dispute Support

While all refund requests must be resolved directly with the dealer, CARS Day Night maintains high service level policies for our partner networks. If you experience challenges regarding refund commitments made by a partner dealer, you can report details to hello@carsdaynight.com. We will review dealer compliance and assist in coordination where possible.